Virtual Performance Coach

Remote - Boca Raton, FL

Are you a motivated, results-driven automotive professional with a passion for helping dealerships succeed? We are seeking a Virtual Performance Coach (VPC) to join our dynamic team! This role is exclusively for individuals with proven experience in the automotive industry. As a VPC, you will empower auto dealerships to maximize their CRM systems, streamline lead management, and drive sales growth. With 20-30 active dealer accounts under your guidance, your expertise will directly impact their success.

Key Responsibilities:

CRM Proficiency

  • Train dealers on CRM functionalities, including data entry, lead qualification, routing, and reporting.
  • Ensure CRM data integrity through accurate and timely entries.
  • Implement best practices to enhance lead capture and conversion.

Lead Management

  • Coach dealers on prompt response times, personalized communication, and effective follow-up strategies.
  • Guide dealers in lead qualification and prioritization of high-value opportunities.
  • Monitor lead response times, identifying areas for improvement.

Sales Growth

  • Develop strategies with dealers to improve close rates and boost revenue.
  • Analyze CRM data to uncover sales trends, opportunities, and progress towards goals.
  • Provide personalized coaching to address challenges and achieve results.

Dealer Relationships

  • Build and nurture strong relationships with sales managers, salespeople, and service advisors.
  • Offer ongoing support to ensure successful CRM adoption and utilization.
  • Act as a trusted advisor, championing each dealer’s success.

Training & Development

  • Create and deliver engaging training materials and presentations on CRM and sales techniques.
  • Conduct regular coaching sessions to review performance and provide actionable feedback.
  • Stay updated on industry trends and best practices in CRM and sales.

Qualifications:

  • Proven experience as a CRM Coach, Sales Trainer, or a related role within the automotive industry (required).
  • In-depth knowledge of CRM systems and their application in automotive sales.
  • Exceptional communication, presentation, and interpersonal skills.
  • Strong analytical and problem-solving abilities.
  • A professional home office environment suitable for client interactions and video training recordings.
  • Independent work ethic, excellent time management, and organizational skills.
  • Passion for building relationships and delivering outstanding customer service.

Why Join Us?

  • Make a tangible difference by driving measurable results for dealerships.
  • Be part of a collaborative, innovative team that values growth and excellence.
  • Enjoy the flexibility and autonomy of working in a virtual environment.

Take the next step in your career and become a trusted partner to auto dealerships across the nation. This opportunity is exclusively for professionals with automotive industry experience. Apply now to help drive their success—and yours!